I forgot my password

Press Forgot your password? on the sign-in page and set a new one from the email. You can also skip passwords and sign in by link.

Steps

  1. 1On the sign-in page, press Forgot your password?.
  2. 2On Forgot your password, type your email and press Send reset link. You see Check your inbox for a password reset link.
  3. 3Open the email "Reset your Gable password." and press Choose a new password within an hour. The link works once.
  4. 4On Set a new password, type a New password of at least eight characters and press Update password.
  5. 5You land back on the sign-in page with Password updated. Sign in with your new password. Sign in.
Screenshot to come/forgot-passwordmark the email field and the Send reset link button

Note: if you signed up without a password, which is how every new account starts, this is also how you set your first one.

If that doesn't work

  • No reset email: check spam and promotions, and check the address is the one you sign in with. See My sign-in link or code is not arriving.
  • You see "Too many attempts. Try again in a minute.": wait a minute and send it again.
  • The reset link sends you to the sign-in page instead of Set a new password: it expired or was used. Send a new one.
  • You do not want a password: press Email me a sign-in link instead on the sign-in page.
  • Still stuck? Email support@getgable.ca. If you are signed in on another device, Chat with Support works too.

Still stuck? Email support@getgable.ca. A person reads every message and replies in writing.