What is the difference between Owner, Admin and Agent?

Everyone on a team is one of three things, shown beside their name in Settings > People and seats.

The three

  • Owner: the person who pays. Everything an Admin can do, plus billing, choosing the plan, deleting the account and running the setup wizard again. There is one Owner, and nobody can change the Owner's seat or remove them.
  • Admin: everything an agent does, plus inviting people, team settings and roadmaps. Billing stays with the owner. Admins also remove people and change seats.
  • Agent: works their own deals and the team's tasks. Agents can open the team pages in Settings but not change them.

Agents and Admins both own listings and buyer deals, and each is one seat at the same price.

Change someone's seat

  1. 1The Owner or an Admin opens Settings > People and seats.
  2. 2On the person's row, switch between Agent and Admin.
  3. 3Gable asks first, saying what the new seat can do, then shows Saved.
Screenshot to come/settings/teammark the seat choice on a person's row

Note: Admins cannot change their own seat, and nobody changes the Owner's. To make someone else the Owner, see Leave a team or hand over the account.

What your clients see

Your clients only ever see the person who owns their deal, and the team name if one is set in Settings > Branding under Team name. They never see the rest of the team.

If that doesn't work

  • The seat choice is greyed out: you are an Agent, or it is your own row, or it is the Owner's row.
  • Admin shows "Being switched on. Invite them as an agent for now.": Admin seats are not ready on your account yet. Invite as Agent and change it later.

Still stuck? Email support@getgable.ca. A person reads every message and replies in writing.