How do I leave a team, or hand the account to someone else?
Admins and Agents can leave on their own. The Owner first hands the account to someone else, because a team cannot be left with nobody paying for it.
Leave a team (Admin or Agent)
- 1Open Settings > Account.
- 2On the card named Leave and your team's name, press Leave team.
- 3Gable says how many listings and buyer deals will move. Confirm with the button named Leave and your team's name.
Your deals and open tasks go to the Owner, who gets a notification. You lose access right away, and your seat comes off the team's next invoice. Your sign-in stays yours, so you can start an account of your own.
Hand over the account (Owner)
- 1Open Settings > People and seats and find Hand the account to someone else.
- 2Under New owner, pick from Choose a teammate and press Hand over.
- 3Read the confirmation and press Make with their name the owner.
They take over the account and its billing, and only they can change the plan or close the account. You become an Admin and can still manage the team, or leave it. The card on file stays until they change it in Billing.
Note: only the Owner sees Delete account. Deleting closes the workspace for everyone on it. If you want the team to carry on without you, hand it over instead.
If that doesn't work
- You do not see Leave team: you are the Owner. Hand the account over first.
- The person you want is not in Choose a teammate: they must already be on the team. Invite them first.
- Want to move your deals to a new team of your own? Open Chat with Support before you leave. Or email support@getgable.ca.
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Still stuck? Email support@getgable.ca. A person reads every message and replies in writing.