I have two accounts, one with Google and one with email. Can they be merged?

If your Google account and your email sign-in use the same address, they are already one account. Accounts on two different addresses are separate and cannot be merged.

Steps

  1. 1Open Settings > Account in each account you can sign in to and note the Email you sign in with.
  2. 2If both show the same address, there is only one account. You can use Continue with Google or an emailed link interchangeably.
  3. 3If they show different addresses, decide which one holds your listings and clients. Sign in with that one from now on.
  4. 4Open Chat with Support with both addresses if you want the extra account closed, or your sign-in address changed. See How do I change the email I sign in with?.
Screenshot to come/settings/accountmark the Email you sign in with row

Note: how a second account happens: you signed up with your brokerage address, then pressed Continue with Google with a personal Gmail. Gable has never seen that Gmail, so it starts a new account with its own trial.

If that doesn't work

  • Your deals are missing after signing in: you are in the other account. Sign out and sign in with the address you signed up with. See How do I sign out?.
  • You were invited to a team but landed in your own empty account: sign in with the exact address the invite was sent to, then open the invite again.
  • Do not delete either account until we have helped. Deleting the one with your deals removes your access to them.
  • Contact is by Chat with Support, or email support@getgable.ca. There is no phone support.

Still stuck? Email support@getgable.ca. A person reads every message and replies in writing.