Your plan and trial are shown on the Billing page.

What counts as an active transaction?

A deal counts toward your plan only while it is in play. Listings and buyer deals are counted together.

What counts

  • Listings that are Active, Conditionally sold or Pending.
  • Buyer deals that are Conditionally accepted or Pending, from the accepted offer to closing.

What does not count

  • Pre-listings.
  • Closed, expired, terminated and archived deals.
  • A closed deal you add for your records. Gable says "You can still add a closed deal for your records. It does not count toward the plan."
  • The sample listing.

Where to see your count

Open Billing and look at Active transactions under Your team. It shows your count against your plan's limit, with a bar that fills as you get closer.

Screenshot to come/settings/billingmark Active transactions

Note: a deal that closes, expires or is terminated stops counting at once and frees its place for the next one.

If that doesn't work

  • The count looks too high: open Transactions and check for old listings still marked Active that have actually expired or sold. Change their status and the count drops.
  • Still off: open Chat with Support. We can see the count and which deals make it up. Or email support@getgable.ca.

Still stuck? Email support@getgable.ca. A person reads every message and replies in writing.