Can I turn some of the seller emails off?

Yes. Each listing has its own schedule, and you can switch any of the three weekly emails off for good or skip one for a single week.

Switch a weekly email off for a listing

  1. 1Open the listing and go to the Reports tab.
  2. 2In Email schedule, untick Monday week-ahead kickoff, Wednesday midweek check-in or Friday weekly summary.
  3. 3Each box saves as you click it. If a change does not save, the box flips back and a message says so.
Screenshot to come/listing/[id]mark the three checkboxes in the Email schedule card

Skip one report for this week only

  1. 1Open Weekly numbers.
  2. 2In This week’s reports, find the listing and tap the report: Monday report, Midweek update or Friday summary.
  3. 3Choose Skip this week. The chip shows Skipped. Changed your mind? Tap it again and choose Un-skip this week.

Next week the schedule carries on as normal.

Turn off parts of the report instead

If the emails are fine but one part of the report is not, keep the email and hide the part. On the Reports tab, press Edit report in The seller’s report card and switch sections off. See Can I edit the report?.

Note: Deadline and closing reminders, the email when you mark a condition waived, and the daily market alert email have no switch on the listing. Your seller can stop email from you at any time: the footer of every email tells them how.

If that doesn't work

  • A box that keeps flipping back means the change did not save. Refresh the page and try again.
  • If your seller still got an email you switched off, check you changed the right listing: each listing has its own schedule.
  • Still stuck? Open Chat with Support, or email support@getgable.ca.

Still stuck? Email support@getgable.ca. A person reads every message and replies in writing.