What does my seller get every week?
Each Active listing with a seller on it sends up to three emails a week, early in the morning Eastern time, all in your name.
The three weekly emails
- Monday week-ahead kickoff: a short summary of the week at the top, the week's numbers, and a Read the full report button that opens the full weekly report.
- Wednesday midweek check-in: the showings so far this week, buyers who saved the home, and the comparable homes that moved.
- Friday weekly summary: this week's showings, what is on for the weekend, comparable homes, and what is next.
The days are fixed. You choose which of the three each listing sends. All three start switched on.
The full weekly report
Read the full report opens one page per listing: the week in numbers, online views period by period, showings and what buyers keep mentioning, the comparable homes you are watching, where the price sits, and what you did for them this week. You can open the sample report to see one. Every name and figure in it is made up.
Other email your seller can get
- Deadline and closing reminders once the listing is Conditionally sold or Pending: condition deadlines a week, three days and one day out, and closing five, three and one day out, plus a note on closing day.
- An email when you press Mark waived on a condition.
- Market alerts for comparable homes, when comparables are on for your account. These show on the What’s new in your market card in their portal, and anything they have not seen there goes out as one email a day per listing.
Who receives them
Every email address in the listing's Clients card gets the weekly emails, whether or not you have sent the portal invite yet. Each email comes from your name, replies come to you, and the footer carries your brokerage mailing address.
The Read the full report link in each email is that person's own. It stops opening if you remove them with Remove client, or once the deal turns read-only 90 days after closing. See Client privacy and removing access.
Note: The weekly emails go only to listings with the status Active. A listing that is Pre-listing, Conditionally sold, Pending or Closed sends no Monday, Wednesday or Friday email.
What the seller never sees
Your costs and margin, your internal tasks, showing feedback you have not shared, and the controls for their own report all stay on your side.
If that doesn't work
- Open the listing's Reports tab and check the boxes in Email schedule.
- Check the listing is Active and has at least one email in the Clients card on the Roadmap tab.
- If a report was held for missing numbers, see My report didn't go out, or it says Held.
- Still stuck? Open Chat with Support, or email support@getgable.ca. We answer by chat and email.
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Still stuck? Email support@getgable.ca. A person reads every message and replies in writing.