My report went out without views, or didn't go out

1. 1Open Weekly numbers. Listings missing views are listed there.
2. 2Press Upload the REALTOR.ca report and choose the Listing Insights PDF for the last 7 days, or enter the listing's total under Views to date: the running total from REALTOR.ca, not the change since last week.
3. 3Press Save all if you typed a total.
4. 4To send the report again with the views, tap it in This week’s reports and choose Send now.

A number you type for a week replaces the one pulled from REALTOR.ca for that week, and Gable asks before it does.

• The listing has no REALTOR.ca report connected, and nothing was typed in the last seven days.
• The listing's REALTOR.ca report is connected but the week's read did not arrive.

On Sundays the Seller report prep email lists what is missing before Monday. Turn it on or off under Settings > Notifications.

• The listing is not Active. Weekly emails only go to Active listings.
• The day is unticked in the listing's Email schedule, or the report was skipped this week.
• No email in the listing's Clients card.
• No brokerage mailing address on file. Canadian anti-spam law requires it on client email. Add Brokerage mailing address in Settings > Profile.
• Client emails are paused. See "Client emails are paused": what it means.
• Your seller unsubscribed, or their address bounced.

Note: Connect each listing's REALTOR.ca report and the views arrive every week on their own. See Can REALTOR.ca views come in automatically?.

• This week’s reports shows Sent but your seller says nothing arrived: ask them to check spam and to add your email to their contacts, then ask us in Chat with Support to look at the delivery for that address.
• Still stuck? Open Chat with Support, or email support@getgable.ca.