How do showings and feedback reach my seller?

1. 1Open the listing and go to the Showing activity tab.
2. 2In the Showings card, press Add showing.
3. 3Fill in Date, and if you have them Time, Buyer agent and Brokerage.
4. 4Press Save.

If Gable is a contact on your BrokerBay listing, bookings, cancellations and time changes arrive on their own. Buyer feedback does not: BrokerBay does not send it to Gable, so you add it by hand. The BrokerBay help article explains the setup.

1. 1On a past showing, press Feedback.
2. 2Type what the buyer's agent said and press Save.

The feedback shows "(hidden from seller)" until you share it.

1. 1Open the showing's options menu, the three dots on its row.
2. 2Choose Show to seller. It now appears in their portal and reports.
3. 3To take it back, choose Hide from seller.

Nothing a buyer's agent writes reaches your seller before you have read it and chosen to share it.

In the same menu:

• Mark feedback requested records that you chased it. Your seller sees that you asked, which shows effort rather than silence.
• Agent declined to give feedback marks it as declined, so it stops counting as awaiting feedback.

• A Showings tab in their portal once there is a showing, with the shared feedback.
• A summary of the themes buyers keep mentioning, given as counts. Individual comments appear only where you chose Show to seller.
• Showings in the Wednesday and Friday emails and in the full weekly report.

• No Show to seller in the menu: the showing has no feedback yet. Press Feedback first.
• A showing your seller should not see: choose Delete showing in its menu.
• BrokerBay showings not arriving: check the Showing notifications panel on the same tab.
• Still stuck? Open Chat with Support, or email support@getgable.ca.