Your plan and trial are shown on the Billing page.

How do I pay, change my card, get invoices or cancel?

The account owner does all of this on the Billing page. Gable never takes card details itself; payment runs on a secure checkout and billing portal.

Steps

  1. 1Open Billing and press Manage payment and invoices.
  2. 2In the billing portal you can change your card, download invoices or cancel.
Screenshot to come/settings/billingmark the Manage payment and invoices button

If a payment fails

  • You get an email, and Gable keeps working normally for seven days while you sort it out. Your sellers see no change in that time.
  • After that, your Gable screens open on the Billing page until the card is updated, and your clients' emails keep going for seven more days before they pause.
  • The Billing page shows the date your clients' emails pause. Update the card with Manage payment and invoices and nothing stops.

Cancelling

  • You can cancel any time in the billing portal. Cancelling stops the next charge.
  • Your access continues to the end of the period you paid for, and the Billing page shows how many days are left. You can pick the plan back up before then.
  • When the period ends, your screens open on the Billing page, and your clients' automatic emails continue for seven days after that before they pause. Their portal stays open.
  • Nothing is deleted when a subscription ends. Choose a plan again and everything is as you left it.

Note: cancelling is different from deleting your account. Deleting removes your sign-in for good and cancels the subscription at once. See Delete my account.

If that doesn't work

  • No Manage payment and invoices button: you have not chosen a plan yet, or you are not the owner.
  • For a charge you do not recognise, open Chat with Support with the invoice date. See also Can I get a refund?

Still stuck? Email support@getgable.ca. A person reads every message and replies in writing.