Is my clients' information private?

• Your team: everyone on your Gable account can see the team's deals. Nobody outside your account can.
• Each seller or buyer you invite: only their own deal, in their portal, after signing in with the email you added for them.
• Documents: private to your team until you press Share with seller on a file. Hide from seller takes it back.
• Showing feedback: stays with you until you press Show to seller on the showing.
• Your clients never see your other clients, your private notes or the rest of your team.

• Each emailed report link is personal to the person it was sent to, and stops working the moment you remove them with Remove client.
• A report, and the comparables and market figures in it, opens only for a signed-in client who has accepted the portal terms. There is no "anyone with the link" setting; the link in an email takes your client to sign in.
• A link that has stopped working opens a page titled This link has ended, in your name, with a Sign in button.

• A client's portal stays fully open for 90 days after the closing date. Then it becomes read-only: they can still sign in and read it, but nothing can be changed, and the report links in their emails and any shared link stop opening.
• A terminated or expired deal, or a closed deal with no closing date, goes read-only at once.
• You can end anyone's access sooner: Remove client on a listing, or Remove buyer on a buyer deal. They are signed out at once. See Client privacy and removing access.

To draft seller updates, read agreements and answer Ask Gable, Gable sends the details each task needs to Anthropic, the company that powers its drafting. You choose in Settings > Privacy, on Reading documents and drafting text, with Allow or Turn off. With it off, nothing is sent and you fill those things in yourself.

Note: you are responsible for what your clients see through a portal you invite them to. Check what is shared before you send an invite.

• A client saw something they should not have: open Chat with Support straight away. We treat it as high priority and tell you what happens next. Or email support@getgable.ca.
• To remove a seller's access, see Remove a seller's access. For a buyer, press Remove buyer on the deal.